When contacting Cogix to troubleshoot a problem with a survey or a ViewsFlash installation, please start by viewing our help page on Submitting Support Requests for a list of information you should gather and send to us. The more information you can provide, the faster we'll be able to resolve your problem.
You may also want to view our Troubleshooting Guide for tips on how to diagnose and solve common issues encountered by ViewsFlash users. Help is also available in our online support forums.
